The VIPcom services

PROFESSIONAL SERVICES


  • Provision of services and infrastructures for the optimization and cost reduction of customer-specific business processes in the field of voice and data integrated Intranet (IP data: voice, text, e-mail, fax, audio, video, SMS,...)
  • Services based on a modular concept, i.e. the customer can choose his modules.
System support
  • Support based on the corresponding service and maintenance contracts
  • Support services and network services (application support/interface to standard software packages, support in the setting up and expansion of network platforms for IP data)
  • Services via telephone, fax, e-mail etc.
Consulting and system integration
  • Consulting for the management for solutions in unified messaging and voice over IP
  • Seminars and workshops for the selection of the correct technology to fulfill the business cases now and in the future
  • Planning and implementation of the communications server topology
Outsourcing/Managed Services
  • Provision of the corresponding infrastructures for unified messaging
  • Support/integration of the customer hardware
  • Pro-active support
  • Installation of upgrades
Training courses

Training of administrators and know-how transfer for the
  • optimum application of VIPcom products in the company (business process)
  • integration with other systems (SAP, Lotus Notes,...)
  • certification
  • training programs
    • Basic training/technology training
    • Gateway training
    • Training on site at the customer's premises
    • Training for new versions/features
Support Hotline
Monday - Friday:
9:00 - 12:00 am
2:00 - 4:00 pm

Phone: +49 (0) 89 / 547 50-0!
Fax:     +49 (0) 89 / 547 50-299!
support@vipcomag.de!
!Please use the support form
We need the important information requested therein from you in order to deal with your problem directly and quickly.

We offer extended hotline times for special service agreements.

support training FAQs