- Provision of services and infrastructures
for the optimization and cost reduction of customer-specific
business processes in the field of voice and data integrated
Intranet (IP data: voice, text, e-mail, fax, audio, video,
SMS,...)
- Services based on a modular concept, i.e. the customer can choose his modules.
System support
- Support based on the corresponding service
and maintenance contracts
- Support services and network services
(application support/interface to standard software packages,
support in the setting up and expansion of network platforms for
IP data)
- Services via telephone, fax, e-mail etc.
Consulting and system integration
- Consulting for the management for solutions
in unified messaging and voice over IP
- Seminars and workshops for the selection of
the correct technology to fulfill the business cases now and in
the future
- Planning and implementation of the
communications server topology
Outsourcing/Managed Services
- Provision of the corresponding
infrastructures for unified messaging
- Support/integration of the customer
hardware
- Pro-active support
- Installation of upgrades
Training courses
Training of administrators and know-how transfer for the
- optimum application of VIPcom products in
the company (business process)
- integration with other systems (SAP, Lotus
Notes,...)
- certification
- training programs
- Basic training/technology training
- Gateway training
- Training on site at the customer's
premises
- Training for new versions/features
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Monday - Friday:
9:00 - 12:00 am
2:00 - 4:00 pm
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Phone: +49
(0) 89 / 547 50-0!
Fax: +49
(0) 89 / 547 50-299!
support@vipcomag.de! |
!Please
use the support form
We need the important information requested therein from you in order
to deal with your problem directly and quickly.
We offer extended hotline times for special service agreements. |
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